Return & Exchange Policy

UNCUT Jewelry Return & Exchange Policy

At UNCUT, we strive to ensure your satisfaction with every purchase. We are happy to accept returns or exchanges for jewelry purchased from us (excluding Made-to-Order products) within 30 days of purchase, with the following conditions:

  • Proof of Purchase: A valid bill is required.
  • Condition: The jewelry must be in its original, undamaged condition.
  • Return Fee: A 30% markdown will apply.

Once processed, we will issue a credit note, valid for 3 months, which can be used toward your next UNCUT purchase. Clients are responsible for shipping the product back to us, and courier charges will apply for pickup requests.

If you wish to resell or return your jewelry after 30 days, we will be happy to assist by offering a refund for the gold value, adjusted for minimal burning loss. Kindly note that buyback or resale of polki or gemstones is not available.

Please note: UNCUT is not responsible for any additional claims beyond this policy. Thank you for your understanding!

Additional Information:

  • Each piece includes an Authenticity Certificate by a third party agency detailing the gold and polki used. UNCUT Jewlery is not liable to provide anything other certifications.
  • We use glass-filled rubies, Emeralds, Blue Aquamarine Gemstone, Coral and many other gem stones in our designs.
  • The carat weight mentioned reflects the gross weight (net stone weight + wastage).
  • We currently do not offer buyback or resale services for gemstones.

For any questions or assistance, feel free to reach out to us on WhatsApp at +91 9824450891. We’re here to help!

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