JEWELRY CARE
How do I clean my Uncut, by Aditi Amin Jewelry?
It is best to let your jewelry be cleaned by professionals. We recommend you bring your jewelry back to us or ship it to us and we will be happy to clean it for you at no extra charge. You can initiate a request for Jewelry Cleaning by emailing us at mail@uncutjewelry.com or call / whatsapp us at 9824450891.
Why is the matte or polished finish on my jewelry fading?
No Surface finish treatment is permanent. Wearing your jewely does result into small scratches on the surface and affects its polish over time. If you would like to re-fresh the polish on your jewelly you can reach us by email mail@uncutjewelry.com or call / whatsapp us at 9824450891 to schedule a request.*
(*we would be able to give you an estimated cost only once our experts sees and are able to asses the jewelry Client is responsible to ship the product to us and have it shipped back - incase they require us to have it picked up and delivered - courior charges will be applicable)
Should I have my GemStone settings Checked?
All gemstone rings, especially those with prong settings, should be checked for security periodically and worn with relative care. If you would like us to re-check the gemstone settings on your Uncut Jewelry please reach us email
mail@uncutjewelry.com
or call/whatsapp us at 9824450891 to schedule a request.
What do I do if I loss a small stone from my jewelry?
Sometimes over time and depending on the useage of the jewelry, stone or stones may tend to come off. We can help you with that. You can reach us at mail@uncutjewelry.com or call / whatsapp us at 9824450891 to schedule a request.*
(*we would be able to give you an estimated cost only once our experts sees and are able to asses the jewelry Client is responsible to ship the product to us and have it shipped back - incase they require us to have it picked up and delivered - courior charges will be applicable)
Can the Enamel of my Jewelry be Re-Touched/ Repaired?
Glass enamel is more delicate than metal and can be damaged over time through impact with hard surfaces. We are happy to help you re-fix the enamel on your jewelry. You can reach us at mail@uncutjewelry.com or call / whatsapp us at 9824450891 to schedule a request.*
(*we would be able to give you an estimated cost only once our experts sees and are able to asses the jewelry Client is responsible to ship the product to us and have it shipped back - incase they require us to have it picked up and delivered - courier charges will be applicable)
How do I Best Care and Maintain my New UNCUT Jewelry ?
All our jewelry come with a care instruction card. Carefully read that to help you care of your Uncut Jewelry. We suggest keeping your Jewelry away from Moisture and excessive light. Always wear your jewelry after applying makeup and perfume.
Store you jewelry in a air tight bag, store each pieces separately.
What is your Ring and Bracelet Re-Size Policy?
Before you place an order for a ring or a bracelet we recommend you check out the Sizing Chart and carefully measure and let us know the closest size for you. However even after that its possible that the jewelry may not fit you the way you wanted. We are happy to address that for you, you can reach us at
mail@uncutjewelry.com
or call / whatsapp us at
9824450891
to schedule a request.*
(*we would be able to give you an estimated cost only once our experts sees and are able to asses the jewelry Client is responsible to ship the product to us and have it shipped back - incase they require us to have it picked up and delivered - courior charges will be applicable)
